Create message

POST

/admin/v1/support/conversations/{conversation}/messages

API key ability: support:write.

Request

Authorization

Path Params

Header Params

Body Params multipart/form-data

Responses

🟢200

application/json

Headers

Bodyapplication/json

🟢201

🟠401AuthenticationException

🟠422ValidationException

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://dashboard.shantaweb.com/admin/v1/support/conversations//messages' \
--header 'Accept-Language;' \
--header 'X-Website-ID;' \
--form 'body=""' \
--form 'image=@""' \
--form 'client_message_id=""'

Response Example

200 - Example 1

{
    "status": 200,
    "success": true,
    "data": {
        "id": 0,
        "sender_type": "string",
        "body": "string",
        "image": "string",
        "client_message_id": "string",
        "answer": {
            "outcome": "string",
            "handoff_reason": "string",
            "helpful": "string",
            "page": "string",
            "sources": [
                null
            ]
        },
        "created_at": "string"
    },
    "meta": [
        null
    ]
}

Modified at 2026-10-25 03:06:51

List messages

Read mark conversation