Create hand off conversation

POST

/admin/v1/support/assistant/conversations/{conversation}/handoff

API key ability: support:write.

Request

Authorization

Path Params

Header Params

Body Params application/jsonRequired

Examples

Responses

🟢200

application/json

Headers

Bodyapplication/json

🟠401AuthenticationException

🟠404ModelNotFoundException

🟠422ValidationException

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://dashboard.shantaweb.com/admin/v1/support/assistant/conversations//handoff' \
--header 'Accept-Language;' \
--header 'X-Website-ID;' \
--header 'Content-Type: application/json' \
--data '{
    "reason": "unclear_answer",
    "note": "string"
}'

Response Example

200 - Example 1

{
    "status": 200,
    "success": true,
    "data": {
        "conversation": {
            "id": 0,
            "status": "string",
            "subject": "string",
            "with_assistant": true,
            "last_message_at": "string",
            "user_last_read_at": "string",
            "created_at": "string"
        },
        "to_staff": true
    },
    "meta": [
        null
    ]
}

Modified at 2026-10-25 03:06:51

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